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Greenway Home Products Recalls Countertop Water Dispensers Due to Fire and Shock Hazards

October 8, 2008

Greenway red countertop water dispenser On August 28, 2008 Greenway Home Products, of Northwood, OH recalled approximately 44,000 countertop water dispensers. The internal heating element could overheat and drop molten metal through ventilation openings in the water dispenser’s base onto the countertop, posing a fire hazard. The internal heating element also poses a shock hazard to consumers who touch it through the vents. Greenway has received one report of a fire involving the recalled countertop water dispenser outside the United States that resulted in property damage. No injuries have been reported.

The recalled countertop water dispensers include the following Vitapur, Greenway and Polar models. They dispense hot or cold water and use three or five gallon water bottles. The model name is printed on the front of the dispenser’s base. Model and serial numbers are printed on a white label on the back of the dispenser’s base. File number 218326 is printed on a silver sticker on the back of the dispenser’s base.

Model Serial Number File Number
Greenway GWD2630W Starts with 0606 through 0711 218326
Polar PWD2635W
Vitapur VWD2636W
Vitapur VWD2636BLK
Vitapur VWD2636RED

Model numbers followed by a “1” or “2,” (i.e. GWD2630W -1 / PWD2635W-2),or dispensers with no ventilation openings underneath the base are not included in this recall.

These units were sold at discount retailers nationwide from June 2006 to November 2007 for between $70 and $80 and manufactured in China.

You should stop using the recalled water dispensers immediately and contact Greenway Home Products to receive a free repair. For additional information, contact Greenway Home Products toll-free at (866) 279-0088 between 9 a.m. and 4 p.m. ET Monday through Friday, or visit the firm’s Web site at http://recall.greenwayhp.com/recall_2008.html

Greenway white countertop water dispenser     Greenway black countertop water dispenser

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