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Vista Security System Control Panels Recalled By Honeywell International Due to Failure of Panic Feature

September 22, 2009

Honeywell Vista 21IP Security System Control Panel On April 7, 2009 Honeywell International Inc., of Melville, N.Y. recalled approximately 7,000 “Vista Residential” security system control panels. Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.

This recall involves the following models of the “Vista Residential” series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.

These units were sold by security and alarm dealers nationwide from October 2007 through January 2009 for about $100 and manufactured in Mexico.

Honeywell International is contacting dealers directly and is providing free replacement software to consumers. For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm’s Web site at www.security.honeywell.com.

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